Acknowledgments
No book is the work of the authors alone. Because of the collaborative nature of this book, its content represents the input of many individuals and clients. We thank all the learning and development professionals we’ve worked with in the last two decades, as we’ve learned to connect learning and development to business goals. These professionals are too numerous to list here, but they are some of the best-known and most-respected individuals in the field. Many are highly esteemed chief learning officers, and we owe them a great amount of appreciation.
We also appreciate the willingness of executives to offer data on how they define measures of success in their learning and development investments. Tapping even 10 minutes of ...
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