CHAPTER 9

The Three Management Reports

In this chapter we explore the three TDRp management reports—the program report, the operations report, and the summary report—which we introduced in chapter 1. These reports are specifically designed to enable L&D leaders to run learning like a business, so it will be helpful to begin by briefly describing what we mean by that.

Running Learning Like a Business

A foundational belief underlying TDRp is that learning, and all HR functions, should be run like a business. By this we mean that HR and L&D leaders should manage their functions with business-like discipline. In its simplest form this requires that leaders set a plan at the start of the year with specific, measurable goals, and then execute the plan ...

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