Performing the Initial Vetting
The vast majority of intrusion investigations begin with a phone call. Someone, somewhere has encountered something that makes them suspect that they are the victim of a computer hacker. The first thing any investigator must learn is that many of the people who pick up a phone to report an incident are not victims. It is important to conduct an initial assessment of any report and determine its legitimacy in order to avoid unnecessary and unproductive false starts.
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