Signaling Theory and Communication Best Practices
In the financial services arena, particularly wherever there are traders, respectful personal communication is often sacrificed at the altar of confrontation, competition, and circumstance. Profanity-laced tirades and other forms of brutishness practiced at the level of an art form exist on the trading floor and in the boiler rooms. At other times, there is an air of profound civility in the office. There is a lot of posturing and drama in a typical investment-firm environment, coupled with profound seriousness, especially when people are losing money and when clients are claiming to be abused and not heard.
We sometimes forget the value of polished communication. Used strategically, ...
Get Mastering the Moneyed Mind, Volume IV now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
