Mastering Knowledge Management Using Microsoft Technologies: Secrets to Leveraging Microsoft 365 and Becoming a Knowledge Management Guru

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2024

T. Reddy DodlaMastering Knowledge Management Using Microsoft Technologieshttps://doi.org/10.1007/979-8-8688-0372-7_1

1. Introduction to Knowledge Management

Tori Reddy Dodla¹  

(1)

Washington, DC, USA

 

The original version of this chapter was revised. A correction to this chapter is available at https://​doi.​org/​10.​1007/​979-8-8688-0372-7_​10

Chapter Goal: Introduce readers to Microsoft’s capabilities of supporting knowledge management and lay the foundation for exploration.

1.1 Introduction

In a recent poll (see Figure 1-1), participants were asked to express their views on whether SharePoint qualifies as a knowledge management (KM) tool. The question garnered ...