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What Is Structure?
Does our organization functional structure match the logical dependency among its elements? If not congruent, it costs us time and money. If we visualize our dependency structures, we can improve our business or know better how to cope.
Some think the only structure in a business is its organization chart. An organization chart is a valuable administrative convenience. But, it should not be confused with the what, why, and how of the business. All too often, it is the organization chart, not the business, that is managed (see Figure 1.1).
Others think structure means the design of organizational workflows and business processes.
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