Book description
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.
Table of contents
- Cover
- Half Title
- Title Page
- Copyright Page
- Table of Contents
- Preface
- Acknowledgments
- Section 1 Work Has Structure
- Section 2 Business Process Structures
- Section 3 Building Dependency Maps
- Section 4 Exposing Logical Structure
- Section 5 Putting DSM Spreadsheets to Work
- Section 6 Tools
- Index
- About the Author
Product information
- Title: Mastering Complexity
- Author(s):
- Release date: July 2017
- Publisher(s): Productivity Press
- ISBN: 9781000730128
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