Social Media
An important component of digital marketing is social media. Social media are a means for consumers to share text, images, audio, and video information with one another and with companies, and vice versa.
Social media enable marketers to establish a public voice and presence online. They can also cost-efficiently reinforce other communication activities. In addition, because of their day-to-day immediacy, they can encourage companies to stay innovative and relevant. Marketers can build or tap into online communities, inviting participation from consumers and creating a long-term marketing asset in the process.
The Growth of Social Media
Social media allow consumers to become engaged with a brand at perhaps a deeper and broader ...
Get Marketing Management, 16th Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.