Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools

Chapter 4Communicating with the Team

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.

— Anthony Robbins, author, speaker, business strategist

All the tools in the world are not going to be useful if your team does not understand how to use them to communicate effectively. Before beginning any project, it is critical to establish a set of guidelines for team communications including what information to share, which method of communication to use for each, and specifically how you expect to communicate and how often. Then you can determine which tools are appropriate for the various types of interaction your team is likely ...