Bibliography

“Biography of Walter A. Shewhart,” http://sigma-engineering.co.uk/light/shewhartbio.htm

“Fast Enterprise,” 2005. American Executive, January, p.10.

“Org Chart 2.0,” January 2005. American Executive.

“Walter Shewhart—The Grandfather of Total Quality Management,” http://pathmaker.com/resources/leaders/shewart.asp

AccounTemps. 2004. “Buzzwords Gone Bad,” www.accountemps.com (accessed December 22, 2004).

Adams, S. 1996. The Dilbert Principle. New York, NY: HarperCollins.

Adams, S. 2002. Dilbert and the Way of the Weasel. New York, NY: HarperCollins.

Barua, A., and A.B.Whinston. 1997. Getting the Most out of Re-engineering. Strategy+Business, Second Quarter.

Bolman, L.G., and E.D. Terrence. 1991. Reframing Organizations: Artistry, Choice, ...

Get Managing Using the Diamond Principle now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.