Prequel: What You Need to KnowBefore You Read This Book
THE FOLLOWING IS EXCERPTED in large part from “Trends Point to a Dramatic Generational Shift in the Future Workforce,” an article by Bruce Tulgan that originally appeared in Employee Relations Today (Wiley: Winter 2004, Volume 30, Issue 4, pp. 23–31).
The Generational Shift
On Labor Day 1993, I started conducting in-depth interviews with employees about work attitudes. At first, I was investigating the generation gap between older employees and the new Generation X (born 1965 to 1977), employees who were then entering the workforce.
When they first appeared in the workplace, Generation Xers were widely viewed as being less loyal than previous generations, and unwilling to pay their dues ...
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