Managing Organizational Knowledge

chapter four

KM processes

Knowledge Management is an interdisciplinary field that deals with all aspects of knowledge processes including knowledge creation, discovery, acquisition, sharing, transfer, retention and organization. It encompasses technology, people and organizational practices.

Suliman Hawamdeh

In the previous chapter, I recommended defining knowledge management through a specific set of knowledge management beliefs and processes, or KMBPs. I presented four very important belief statements that would set the environment for an effective KM implementation. Articulating these beliefs is an important step, however, it is now time to support those beliefs with action. Applying KM processes proves that an organization believes what ...