Managing Knowledge in Project Environments

Illustrations

Figures

1.1  Lessons learned. A typical conversation between a project manager and a knowledge manager

1.2  The project environment

1.3  The KM context

1.4  How do you manage knowledge? A typical conversation between a project manager and a knowledge manager

2.1  Can knowledge be managed? A typical conversation between a project manager and a knowledge manager

2.2  Explicit and tacit knowledge

2.3  Four types of knowledge

2.4  Knowledge and practice

2.5  The DIKW hierarchy

2.6  Nature of work and the working environment

2.7  KM as an iterative, evolutionary and adaptive process

3.1  The KM context: clusters and factors

3.2  The Five Case Model

3.3  Developing a business case using the Five Case Model

3.4  Project types

3.5  Working ...