Acknowledgements

No text of this nature can be anything other than a collaborative effort. My thanks to Ron, Tom and William for their agreement to make their valuable contribution to this work, without which this eclectic set of writings would not have had the sense of the whole I was trying to achieve.

The broad range of material encapsulated here is an amalgam of work and experience drawn from shared experiences from all our colleagues over many years. Much is owed to their knowledge. The chapters on production management would not have been as clearly expressed without Laure Vermeersch and Mark Iliff, with whom I have worked at PricewaterhouseCoopers for the past two years. Their knowledge and questioning of my own position has turned an ...

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