Managing and Improving Quality

Acknowledgments

I would like to thank the reviewers who took the time to provide excellent insights which helped shape this book.

I would especially like to thank Mr. Karun Mehta, a friend and engineer. His expertise and tireless efforts in helping to prepare this text is greatly appreciated.

I would like to thank Dr. Roger Lee, a senior professor and colleague for administering invaluable advice and suggestions.

Thanks to all of my students for their input in making this book possible. They have helped me pursue a dream filled with lifelong learning.

I am indebted to senior acquisitions editor, Scott Isenberg; director of production, Sheri Dean; marketing manager, Charlene Kronstedt; and all the reviewers and collection editors for their counsel ...