Managerialism in the Public Sector

Chapter 3

BUREAUCRACY, POST-BUREAUCRACY, OR ANARCHY? EVIDENCE FROM THE ITALIAN SETTING

SUMMARY: 1. Introduction. – 2. Research design and hypotheses. – 3. Results. – 3.1. Descriptive statistics. – 3.2. Correlation test. – 3.3. Linear regression. – 3.4. Answers to the research hypotheses. – 3.5. Focus groups: solutions proposed by the participants. – 4. Discussion. – 5. Final remarks and research limits. – 6. References.

1. Introduction

Starting from the considerations made in the previous chapters, this chapter will explore dimensions such as individual behaviors, personal qualities, and interpersonal relationships in the public service environment with a specific focus on the Italian setting.

In the first it has been argued that the ...