Managerialism in the Public Sector

Chapter 1

POST-BUREAUCRATIC MODELS: A SYSTEMATIC LITERATURE REVIEW

SUMMARY: 1. Premise. – 2. The phenomenon of complexity. – 3. The phenomenon of bureaucracy. – 4. First responses to bureaucracy in literature. – 5. Research method. – 6. Results. – 6.1. The classic bureaucracy. – 6.2. The professional bureaucracy. – 6.3. The reflexive bureaucracy. – 6.4. The New Public Management. – 6.5. The New Public Governance and the collaborative/representative approach. – 6.6. Hybrid models. – 6.7. The behavioral approach. – 6.8. A chronological allocation of contributions. – 7. Discussion. – 8. References.

1. Premise

This chapter proposes a systematic literature review to answer two fundamental, albeit inconclusively debated, questions.

Firstly, ...