Correspondence: Communicating to Leadership Externally
While most of the chapters in this book provide cases internal to a company—communication between coworkers or people within the same organization—this chapter focuses on examples and cases with external situations. Because various office politics affect internal communication, it is much easier to illustrate the principles introduced in Chapter 2 with an external message. In this chapter, we will consider a situation that involves raising the awareness of a company’s leadership about a problem with the company and requesting action on it. Application of neuroscience to messages can facilitate better communication outside of the workplace as well as within it.
Elements of Effective ...
Get Managerial Communication and the Brain now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
