Correspondence is the most basic form of written business communication. It takes the form of an e-mail, memo, or letter. Generally, it is addressed to one person or a small group, some of whom may be copied on the message that targets one person to whom it is principally addressed. Proposals are persuasive messages that can take the shape of correspondence (memo, e-mail proposal, or letter proposal), or as a formal separate document. This chapter includes information about these topics.
Memo
A memo is an internal message; that is, it is a message exchanged between people who work in a single organization or company. Because of this context, it generally is much shorter than a letter, perhaps only two or ...
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