ACKNOWLEDGEMENTS
I would like to thank my parents, Mr Balakrishnan and Mrs Meenakshi, for instilling the right values and providing me the opportunities; my Guru, Shri Kamakshi Baba, whose grace has guided this work; my husband, Suresh S. and my children, Anagha and Abhinav, for their unswerving and enthusiastic support; all my teachers—at school, college and IIM Ahmedabad—who opened the gateway to acquiring knowledge; and the versatile veterans under whom I learnt banking in practice. My humble gratitude to Dr C. Rangarajan, whose foreword to the first edition of this book placed me on cloud nine, and Dr A. H. Kalro, whose invitation to teach banking at IIM Kozhikode helped me begin this wonderful journey.
As with the previous edition, I gratefully ...
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