Case Studies
2.1 Re-designing public services
3.1 Commercialisation of public services
4.1 Public service reform – Jamaica
4.2 Public service reform – Bhutan
4.3 Public service reform – United Kingdom
5.1 Public-private partnerships and decision making
5.2 Health sector decision making and negotiated order
7.1 Financial forecasting in public services
7.2 Traditional overhead costing versus ABC: the cost differences
7.3 The use of ABC in the hospital sector to improve resource use
7.4 Patient-level costing in health
7.5 Course and programme costing in higher and further education
8.1 Operational decisions and relevant costing
9.1 Financial versus economic evaluation
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