Insourcing or Outsourcing Decisions
We rarely see an organization adopting and implementing a new e-HRM system all on its own. Organizations rely on others (e.g., vendors/external suppliers) to develop new software rather than doing it themselves, to customize that software to their operations, to install and operationalize the software, to train employees how to use it, and to provide upgrades and post-implementation support. Furthermore, many e-HRM-based services such as payroll, retirement benefits, or front-end recruiting processes may also be performed by outside organizations. The current state of e-HRM requires that HRM and IT managers think through the issues involved in navigating organizational boundaries ...
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