The use of information technology in the practice of human resource management (HRM) has come a long way in a relatively short period of time. It wasn’t long ago that each employee had a fat, paper personnel file that included all documentation about the employment relationship, from the initial written cover letter and résumé to the offer letter, documentation of performance reviews, raises given, and promotions awarded. The primary role of the HR professional in an organization was to manage the quality of the information by meeting with employees and managers to get updates on the information and giving information out as needed. How things have changed over the years! Most organizations now maintain all of their HRM information in ...
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