chapter 4 Teach Skills to Navigate Organization Politics
“WHICH WOULD YOU PREFER: to be right and have no one listen, or to be useful and have a fan club?”
Years ago, Leah’s manager put that question to her. She was confident that she had the best solution for a new balanced scorecard tracking process. Even though her idea may have been cutting-edge and effective for other organizations, it simply wouldn’t fly in their company. He helped Leah understand that no matter the strength of the technical solution, the process would flop without sensitivity to what would work for their company’s managers. Better to modify the approach, give managers the tools that would work well for their situations, and watch the process take root and bloom, he suggested. ...
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