Maintaining and Evolving Successful Commercial Web Sites

INTRODUCTION TO CHANGE MANAGEMENT

It is well recognized that effectively managing change is one of the hardest things to do successfully in Web development projects. Not only do scope and requirements often change, but the underlying technologies and medium are continually evolving. Furthermore, the markets have seen roller coaster change that has often dramatically affected business models, budgets, or project remits.

Change is endemic to the Web, so rather than fight it we have to get used to working with it. This requires finding the right balance between proper planning and specifications, on the one hand, which provide structure, control, and confidence, and hyper-reactive, accelerated development, which provides speed and flexibility, ...