Chapter 1. How machine learning applies to your business
This chapter covers
- Why our business systems are so terrible
- What machine learning is
- Machine learning as a key to productivity
- Fitting machine learning with business automation
- Setting up machine learning within your company
Technologists have been predicting for decades that companies are on the cusp of a surge in productivity, but so far, this has not happened. Most companies still use people to perform repetitive tasks in accounts payable, billing, payroll, claims management, customer support, facilities management, and more. For example, all of the following small decisions create delays that make you (and your colleagues) less responsive than you want to be and less effective ...
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