Notes
Introduction
1. Sally Lauckner, “How Many Small Businesses Are in the U.S.? (and Other Employment Stats),” Fundera, updated April 18, 2020, https://www.fundera.com/blogsmallbusiness-employment-and-growth-statistics.
2. Lou Russell, “Are You a Leader or a Manager? You Need to Be Both,” Association for Talent Development, November 16, 2016, https://www.td.org/insights/are-you-a-leader-or-a-manager-you-need-to-be-both.
3. Ed Michaels, Helen Handfield-Jones, and Beth Axelrod, The War for Talent (Boston: Harvard Business School Press, 2001).
4. Jeffrey Pfeffer and Robert I. Sutton, The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action (Boston: Harvard Business School Press, 2000).
Chapter 1: Ask
1. Frederick Herzberg, Bernard ...
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