14

Paraphrase What’s Important

image

[W]ords have a different connotation for you than they do for me. Consequently, I can never tell you what you said, but only what I heard. I will have to rephrase what you have said, and check it out with you to make sure that what left your mind and heart arrived in my mind and heart intact and without distortion.

—JOHN POWELL

image

THIS IS A key chapter. The other subskills of listening taught in the next three chapters build on what’s taught here. So take your time and take it in.

The chapter has two parts:

1.What paraphrasing ...

Get Listen Up or Lose Out now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.