Listen Up or Lose Out

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Quality Listening Enhances Work Relationships

Few people are successful unless a lot of other people want them to be.

—CHARLES BROWDER

LIFE IS LARGELY a matter of relating to other people. As far back as 328 BCE, Aristotle wrote, “Man is by nature a social animal.” Centuries later, in 1624, English poet John Donne coined the phrase, “No man is an island”—a metaphor so telling that it reverberated through the centuries and is widely known today by schoolchildren and literature-loving adults alike. Those were more elegant ways of saying what contemporary ...