PREFACE

IN THIS book I argue that organization design is the most important determinant of success for implementing strategy in a large organization. I know that I have an uphill battle to prove my point. You are probably conjuring up images of managers mechanically shuffling boxes on an organization chart. You’re also probably wondering whether this topic isn’t of interest only to senior-level corporate executives or management consultants. You may ask, Wouldn’t my time be better spent focusing on more important (and interesting) topics—strategy, technology, and leadership?

But if you want to understand how effective managers achieve outstanding results year after year, you must master organization design. All those who allocate resources to ...

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