Afterword

Maturing your business analysis processes takes time, money, and patience, but will be worth it in the long run. Ideally, approach this as an organizational change project. Combining the project and business analysis practices used throughout this book to manage the change within your organization will help facilitate a quicker and easier transition to the new world. Ken Miller, founder of the Change and Innovation Agency, has developed a guide that complements the ideas presented here with specific strategies for an organizational change project such as this with The Change Agent’s Guide to Radical Improvement.1

Even if the organization is not ready to take on a wholesale change project, you can begin to take steps for a grassroots ...

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