Learning Path: CompTIA A+ 220-901 and 220-902 Certification

Learning Path: CompTIA A+ 220-901 and 220-902 Certification

by David L. Prowse
Released May 2016
Publisher(s): Pearson IT Certification
ISBN: 0134510275

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Video description

Prerequisites
Basic computer knowledge

Overview
More than 50 hours of video training covering all of the objectives in the CompTIA A+ 220-901 and 220-902 exams as well as real-world hardware builds, networking demos, troubleshooting scenarios, and more.

Description
CompTIA A+ 220-901 and 220-902 Certification Learning Path is a unique video product that provides complete coverage of all the CompTIA A+ 220-901 and 220-902 objectives so you can study for and pass the exams The training provided in this Learning Path which includes the CompTIA A+ 220-901 and CompTIA 220-902 Complete Video Courses plus CompTIA A+ Troubleshooting Techniques—provides targeted and concise hands-on training that walks you through a learning path to successfully understand and absorb all key exam concepts. The modules in this course cover every objective in the CompTIA A+ 220-901 and 220-902 exams and can be used as your sole resource for learning the material needed to study for and pass both A+ exams. You can also use this as a supplement to other A+ training. Additional troubleshooting concepts are discussed and analyzed so you can get quick, concise, hands-on, solutions for the real world.

The videos in these courses map to the main objectives of the CompTIA A+ 220-901 and 220-902 certifications. The videos include the author building a computer live on camera so you can see first-hand how to accomplish key tasks. He also includes hands-on configuration labs; laptop, smartphone and device hardware labs; and live-action troubleshooting labs in addition to hands-on networking, OS and UI demos, real-world troubleshooting methods and security concepts and hands-on solutions. With over 50 hours of hands-on demonstrations, live training, animations, and video screencasting, this Learning Path provides all the coverage you need to pass the exams.

This Learning Path includes:
CompTIA A+ 220-901 Complete Video Course
CompTIA A+ 220-901 Complete Video Course is a unique video product that provides a solid understanding of A+ skills. The modules in this course cover every objective in the CompTIA A+ 220-901 exam and can be used as your sole resource for learning the material needed to study for and pass the test. You can also use this as a supplement to other A+ training. There are a total 4 modules that map to the main objectives of the CompTIA A+ 220-901 exam. These modules contain 34 lessons with video totaling over 21 hours of hands-on demonstrations, audio instruction, animations, whiteboard training, and video screencasting. The videos also include the author building a computer live on camera so you can see first-hand how to accomplish this key task. He also includes hands-on configuration labs; laptop, smartphone and device hardware labs; and live-action troubleshooting labs.

CompTIA A+ 220-902 Complete Video Course
The modules in this course cover every objective in the CompTIA A+ 220-902 exam and can be used as your sole resource for learning the material needed to study for and pass the test. You can also use this as a supplement to other A+ training. Five modules map to the main objectives of the CompTIA A+ 220-902 exam. These modules contain 28 lessons with videos totaling more than 19 hours that includes hands-on demonstrations, audio instruction, animations, whiteboard training, and configurations. The videos also include numerous hands-on networking, OS and UI demos, real-world troubleshooting methods, and security concepts with hands-on solutions.

CompTIA A+ Troubleshooting Techniques LiveLessons
CompTIA A+ Troubleshooting Techniques LiveLessons is a series of 18 video lessons that provide quick, concise, hands-on, solutions to help you prepare for the CompTIA A+ certification exam. They are meant to supplement any A+ training that the viewer is currently involved in. Topics include troubleshooting BIOS-related problems, a RAID Array, Windows System Performance, SOHO Wireless Networks, and more.

About the Instructor
David L. Prowse is an author, computer network specialist, and technical trainer. Over the past several years he has authored several titles for Pearson Education, including the well-received CompTIA A+ Exam Cram and CompTIA Security+ Cert Guide. As a consultant, he installs and secures the latest in computer and networking technology. Over the past decade he has also taught CompTIA A+, Network+, and Security+ certification courses, both in the classroom and via the Internet. He runs the website www.davidlprowse.com, where he gladly answers questions from students and readers.

Skill Level

  • Beginner

What You Will Learn

  • All of the objectives in the CompTIA A+ 220-901 and 220-902 exams
  • Live demos showing how to build a computer, perform networking tasks, configure laptops and mobile devices, and perform troubleshooting tasks
  • Real-world skills

Who Should Take This Course
The target audience for CompTIA A+ 220-901 and 220-902 Certification Learning Path are people looking to pass the CompTIA exams as well as those interested in entering the IT field, current Computer Technicians, Help Desk Technicians, and LAN Support Specialists. The product focuses heavily building a computer, hands-on configurations, mobile and device labs, and real-world troubleshooting. Practice quizzes will help you practice your skills to see if you’re ready for the exam while the exercises and simulations will give you the practice you need to succeed in the real world.

Table of contents

  1. CompTIA A+ 220-901 and 220-902 by David L. Prowse
    1. Course Introduction
  2. CompTIA A+ 220-901 by David L. Prowse
    1. Introduction
    2. Getting Started
  3. Module 01 Hardware
    1. Module 1 Intro
  4. Lesson 1: Motherboard Components
    1. Learning objectives
    2. 1.1 Form Factors
    3. 1.2 The CPU, RAM, and the Chipset
    4. 1.3 The BIOS and Lithium Battery
    5. 1.4 Expansion Slots
    6. 1.5 The Case and Connections
    7. 1.6 PC Build: The Motherboard
  5. Lesson 2: The CPU
    1. Learning objectives
    2. 2.1 Socket Types
    3. 2.2 CPU Speed
    4. 2.3 CPU Characteristics
    5. 2.4 Cooling
    6. 2.5 PC Build: The CPU
  6. Lesson 3: RAM
    1. Learning objectives
    2. 3.1 Types of RAM
    3. 3.2 Calculating the Data Transfer Rate of RAM
    4. 3.3 RAM Features
    5. 3.4 RAM Compatibility
    6. 3.5 PC Build: RAM
  7. Lesson 4: PC Expansion Cards
    1. Learning objectives
    2. 4.1 Types of Expansion Cards I
    3. 4.2 Types of Expansion Cards II
    4. 4.3 PC Build: Expansion Cards
  8. Lesson 5: Power Supplies
    1. Learning objectives
    2. 5.1 Power Connector Types
    3. 5.2 Power Supply Specifications
    4. 5.3 PC Build: Power
  9. Lesson 6: Storage
    1. Learning objectives
    2. 6.1 Magnetic Hard Drives
    3. 6.2 Solid-State Hard Drives
    4. 6.3 Flash-based Drives
    5. 6.4 Optical Drives
    6. 6.5 Tape Drives
    7. 6.6 RAID Concepts and Hardware
    8. 6.7 PC Build: Storage
  10. Lesson 7: The BIOS
    1. Learning objectives
    2. 7.1 Accessing the BIOS
    3. 7.2 BIOS Component Information
    4. 7.3 BIOS Configurations
    5. 7.4 Diagnotics and Monitoring
    6. 7.5 PC Build: Flashing the BIOS
  11. Lesson 8: PC Connections
    1. Learning objectives
    2. 8.1 Display Connections
    3. 8.2 Audio Connections
    4. 8.3 Device Connections
    5. 8.4 Wireless Connections
    6. 8.5 Adapters and Converters
    7. 8.6 PC Build: Connecting Equipment
  12. Lesson 9: Custom PC Configurations
    1. Learning objectives
    2. 9.1 Design Workstations
    3. 9.2 Gaming PCs
    4. 9.3 HTPCs
    5. 9.4 Home Server PCs
    6. 9.5 Virtualization Workstations
    7. 9.6 Thick Clients Versus Thin Clients
    8. 9.7 Audio/Video Editing Workstations
  13. Lesson 10: Displays
    1. Learning objectives
    2. 10.1 Display Types
    3. 10.2 Refresh Rates and Frame Rates
    4. 10.3 Resolution
    5. 10.4 Color Depth
    6. 10.5 Aspect Ratio
    7. 10.6 Brightness and Contrast
    8. 10.7 Signal Types, and Filters
    9. 10.8 PC Build: The Monitors
  14. Lesson 11: Peripherals
    1. Learning objectives
    2. 11.1 Input Devices
    3. 11.2 Output and Hybrid Devices
    4. 11.3 PC Build: The Input Devices
  15. Lesson 12: Printers
    1. Learning objectives
    2. 12.1 Types of Printers Maintenance
    3. 12.2 Configuration Settings
    4. 12.3 Device Sharing
    5. 12.4 The Laser Print Process
    6. 12.5 Virtual Printing
    7. 12.6 PC Build: The Printer
  16. Module 02 Networking
    1. Module intro
  17. Lesson 13: Computer Networking Introduction
    1. Learning objectives
    2. 13.1 What is a Computer Network?
    3. 13.2 What are the Reasons for having a Computer Network?
    4. 13.3 Clients versus Servers
    5. 13.4 Network Topologies
    6. 13.5 Network Media
    7. 13.6 Bandwidth and Data Transfer Rate
  18. Lesson 14: Network Architecture Devices
    1. Learning objectives
    2. 14.1 Switches
    3. 14.2 Routers
    4. 14.3 Access Points
    5. 14.4 Firewalls
    6. 14.5 Ethernet-based Devices
    7. 14.6 More Network Devices
  19. Lesson 15: Wired Networks
    1. Learning objectives
    2. 15.1 Coaxial and Fiber Optic Types and Connectors
    3. 15.2 Twisted Pair Cable and Connectors
    4. 15.3 Twisted Pair Cabling and Testing Tools
  20. Lesson 16: Wireless Networks SOHO Networking
    1. Learning objectives
    2. 16.1 Wireless Standards
    3. 16.2 Encryption Types
    4. 16.3 Wireless Channels
    5. 16.4 NAT and Port Forwarding
    6. 16.5 DHCP
    7. 16.6 DMZ
  21. Lesson 17: Internet Connection Types
    1. Learning objectives
    2. 17.1 Cable Internet, DSL, and Fiber Optic Internet Services
    3. 17.2 Cellular Internet, Mobile Hotspots, and Tethering
    4. 17.3 Dial-up and ISDN
    5. 17.4 Satellite Internet
    6. 17.5 WiMAX and Line of Sight Wireless
  22. Lesson 18: TCP/IP
    1. Learning objectives
    2. 18.1 IPv4
    3. 18.2 IPv6
    4. 18.3 Public versus Private Addresses
    5. 18.4 Static versus Dynamic Addresses
    6. 18.5 Subnet Masks
    7. 18.6 Client IP Settings
  23. Lesson 19: Ports and Protocols
    1. Learning objectives
    2. 19.1 TCP versus UDP
    3. 19.2 DHCP
    4. 19.3 DNS
    5. 19.4 SMB, CIFS, AFP, and SNMP
    6. 19.5 SSH
    7. 19.6 Common TCP/IP Ports
  24. Module 03 Mobile Devices
    1. Module Intro
  25. Lesson 20: Laptop Expansion Options
    1. Learning objectives
    2. 20.1 SODIMMs
    3. 20.2 Ports and Adapters
  26. Lesson 21: Laptop Hardware Replacement
    1. Learning objectives
    2. 21.1 Laptop: Hard Drive Removal and Installation
    3. 21.2 Laptop: Power and Speakers
    4. 21.3 Laptop: Housing and Screen
    5. 21.4 Laptop: Keyboard and Touchpad
    6. 21.5 Laptop: CPU, System Board, and Mini PCIe
  27. Lesson 22: Laptop Displays
    1. Learning objectives
    2. 22.1 Types of Laptop Displays
    3. 22.2 Laptop Components
  28. Lesson 23: Laptop Function Keys and Features
    1. Learning objectives
    2. 23.1 Keyboard and Touchpad Functionality
    3. 23.2 Display Functionality
    4. 23.3 Docking Stations and Port Replicators
    5. 23.4 Laptop Security
  29. Lesson 24: Characteristics of Smart Phones and Tablets
    1. Learning objectives
    2. 24.1 Tablets
    3. 24.2 Smart Phones and Phablets
    4. 24.3 Wearable Technology
    5. 24.4 E-readers, Smart Cameras, and GPS
  30. Lesson 25: Ports and Accessories of Smart Phones and Tablets
    1. Learning objectives
    2. 25.1 USB and Vendor-specific Ports
    3. 25.2 Wireless Connections
    4. 25.3 Mobile Hotspots
    5. 25.4 Memory Upgrades
    6. 25.5 Other Mobile Accessories
  31. Module 04 Troubleshooting
    1. Module Intro
  32. Lesson 26: PC Troubleshooting
    1. Learning objectives
    2. 26.1 Introduction to Troubleshooting
    3. 26.2 Troubleshooting Boot Issues
    4. 26.3 Troubleshooting Other Common Desktop Symptoms
    5. 26.4 Troubleshooting Power Issues
    6. 26.5 Troubleshooting Failure to Boot to Hard Drive
  33. Lesson 27: PC Troubleshooting Tools
    1. Learning objectives
    2. 27.1 Power Supply Tester
    3. 27.2 Multimeter
    4. 27.3 POST Devices
    5. 27.4 Loopback Plugs
    6. 27.5 More PC Tools
  34. Lesson 28: Troubleshooting Hard Drives and RAID Arrays
    1. Learning objectives
    2. 28.1 Hard Drive Issues
    3. 28.2 BSOD
    4. 28.3 RAID Errors
  35. Lesson 29: Hard Drive Troubleshooting Tools
    1. Learning objectives
    2. 29.1 Physical Tools
    3. 29.2 Windows Utilities
    4. 29.3 Third-Party Utilities
  36. Lesson 30: Troubleshooting Video Issues
    1. Learning objectives
    2. 30.1 Video Troubleshooting Part 1
    3. 30.2 Video Troubleshooting Part 2
  37. Lesson 31: Troubleshooting Wired and Wireless Issues
    1. Learning objectives
    2. 31.1 Connectivity Problems
    3. 31.2 APIPA
    4. 31.3 IP Conflicts
    5. 31.4 Slow Transfer Speeds
    6. 31.5 Low RF Signal Problem
    7. 31.6 SSID Not Found Issue
  38. Lesson 32: Network Troubleshooting Tools
    1. Learning objectives
    2. 32.1 Hardware-based Network Troubleshooting Tools
    3. 32.2 Software-based Network Troubleshooting Tools
  39. Lesson 33: Troubleshooting Mobile Devices
    1. Learning objectives
    2. 33.1 Troubleshooting Common Mobile Device Issues Part 1
    3. 33.2 Troubleshooting Common Mobile Device Issues Part 2
    4. 33.3 Troubleshooting Common Mobile Device Issues Part 3
    5. 33.4 Troubleshooting Common Mobile Device Issues Part 4
    6. 33.5 Mobile Device Disassembling Processes
  40. Lesson 34: Troubleshooting Printers
    1. Learning objectives
    2. 34.1 Troubleshooting Common Printer Issues Part 1
    3. 34.2 Troubleshooting Common Printer Issues Part 2
    4. 34.3 Troubleshooting Common Printer Issues Part 3
    5. 34.4 Troubleshooting Common Printer Issues Part 4
    6. 34.5 Printer Troubleshooting Tools
  41. CompTIA A+ 220-901: Summary
    1. Summary
  42. CompTIA A+ 220-902 by David L. Prowse
    1. Introduction
    2. Getting Started
  43. Module 01 Windows Operating Systems
    1. Module 1 Intro
  44. Lesson 1: Windows Features and Requirements
    1. Learning objectives
    2. 1.1 Windows Versions and Features
    3. 1.2 32-bit versus 64-bit
    4. 1.3 Windows Upgrade Paths
  45. Lesson 2: Installing Windows
    1. Learning objectives
    2. 2.1 Boot Methods
    3. 2.2 Types of Installations
    4. 2.3 Partitioning
    5. 2.4 File Systems Formatting
    6. 2.5 Installation Considerations
    7. 2.6 Hands-on Windows 8 Installation
    8. 2.7 Hands-on Windows 8 Installation (Part II)
  46. Lesson 3: Windows Control Panel Utilities
    1. Learning objectives
    2. 3.1 Internet Options
    3. 3.2 Display Settings
    4. 3.3 Folder Options
    5. 3.4 System Properties
    6. 3.5 Power Options
    7. 3.6 Additional CP Icons
  47. Lesson 4: Windows Features and Tools
    1. Learning objectives
    2. 4.1 Administrative Tools
    3. 4.2 System Configuration Utility
    4. 4.3 Task Manager
    5. 4.4 Disk Management
    6. 4.5 Migration/Upgrade Tools
    7. 4.6 System Utilities
    8. 4.7 System Utilities Part II
  48. Lesson 5: Command Prompt Tools
    1. Learning objectives
    2. 5.1 Command Prompt Basics
    3. 5.2 File-related Commands
    4. 5.3 File-related Commands Part II
    5. 5.4 Disk and File Checking Tools
    6. 5.5 Working with Tasks
    7. 5.6 Policy-based Commands
    8. 5.7 Additional Command-line Tools
  49. Lesson 6: Windows Networking
    1. Learning objectives
    2. 6.1 Types of Windows Networks
    3. 6.2 Networking Connections
    4. 6.3 Alternate IP Address
    5. 6.4 Network Card Properties
    6. 6.5 Sharing and Mapping
    7. 6.6 Remote Control
    8. 6.7 Proxy Settings
    9. 6.8 Firewall Settings
  50. Lesson 7: Preventative Maintenance for Windows
    1. Learning objectives
    2. 7.1 Windows Best Practices
    3. 7.2 Maintenance Tools
  51. Module 02 Other Operating Systems and Technologies
    1. Module 2 Intro
  52. Lesson 8: OS X and Linux
    1. Learning objectives
    2. 8.1 OS X and Linux Best Practices
    3. 8.2 OS X and Linux Tools
    4. 8.3 OS X Features
    5. 8.4 Basic Linux Commands
  53. Lesson 9: Client-side Virtualization
    1. Learning objectives
    2. 9.1 Virtualization Basics
    3. 9.2 Hypervisor
    4. 9.3 Virtualization Programs
  54. Lesson 10: The Cloud
    1. Learning objectives
    2. 10.1 SaaS, IaaS, and PaaS
    3. 10.2 Types of Clouds
    4. 10.3 Cloud Concerns
  55. Lesson 11: Servers and Networked Hosts
    1. Learning objectives
    2. 11.1 Server Roles
    3. 11.2 Internet Appliances
    4. 11.3 Embedded Systems
  56. Lesson 12: Mobile OS Features
    1. Learning objectives
    2. 12.1 Android vs. iOS vs. Windows Basics
    3. 12.2 Technical Comparison of Mobile Devices
  57. Lesson 13: Mobile Device Connectivity
    1. Learning objectives
    2. 13.1 Enabling and Disabling Wireless Technologies
    3. 13.2 Hotspot versus Tethering
    4. 13.3 Bluetooth
    5. 13.4 Configuring E-mail
  58. Lesson 14: Mobile Device Synchronization
    1. Learning objectives
    2. 14.1 Data Synchronization
    3. 14.2 Synchronization Methods
  59. Module 03 Security
    1. Module 3 Intro
  60. Lesson 15: Security Threats and Vulnerabilities
    1. Learning objectives
    2. 15.1 Malware
    3. 15.2 Social Engineering
    4. 15.3 Spoofing MITM
    5. 15.4 More Computerized Attacks
    6. 15.5 Protecting Systems from Threats
  61. Lesson 16: Common Security Methods
    1. Learning objectives
    2. 16.1 Physical Security
    3. 16.2 Digital Security
    4. 16.3 Conceptual Security
  62. Lesson 17: Windows Security Settings
    1. Learning objectives
    2. 17.1 Users and Groups
    3. 17.2 Shared Files and Folders
    4. 17.3 Permissions
    5. 17.4 Additional Windows Security Features
    6. 17.5 Additional Windows Security Features Part II
    7. 17.6 Bitlocker and EFS
  63. Lesson 18: Workstation Security - Best Practices
    1. Learning objectives
    2. 18.1 Password Best Practices
    3. 18.2 Account Management
    4. 18.3 Best Practices for Encryption, Authentication, and Updates
    5. 18.4 Best Practices in the Case of Loss or Theft
    6. 18.5 BYOD Security Concerns
  64. Lesson 19: Data Disposal and Destruction
    1. Learning objectives
    2. 19.1 Recycling Best Practices
    3. 19.2 Physical Destruction
  65. Lesson 20: SOHO Security
    1. Learning objectives
    2. 20.1 SOHO Wireless Security
    3. 20.2 More SOHO Device Security
  66. Module 04 Software Troubleshooting
    1. Module 4 Intro
  67. Lesson 21: Troubleshooting Operating System Problems
    1. Learning objectives
    2. 21.1 Review of the A+ Troubleshooting Process
    3. 21.2 Troubleshooting Windows Operating System Failures
    4. 21.3 Troubleshooting Windows Operating System Failures Part II
    5. 21.4 Windows Recovery Environment and Boot Options
    6. 21.5 Troubleshooting a Boot Issue
    7. 21.6 Windows Troubleshooting Utilities
    8. 21.7 Windows Troubleshooting Utilities Part II
    9. 21.8 Linux Operating System Failures
  68. Lesson 22: Troubleshooting Security Issues
    1. Learning objectives
    2. 22.1 Common Symptoms and Potential Culprits
    3. 22.2 Tools used to Solve Security Problems
    4. 22.3 Best Practices for Malware Removal
  69. Lesson 23: Troubleshooting Mobile OS Issues
    1. Learning objectives
    2. 23.1 Common Symptoms and Potential Culprits
    3. 23.2 Tools used to Solve Mobile Device Issues
  70. Lesson 24: Troubleshooting Mobile OS Security Problems
    1. Learning objectives
    2. 24.1 Common Symptoms of Mobile OS Security Issues
    3. 24.2 Tools used to Solve Mobile OS Security Problems
  71. Module 05 Operational Procedures
    1. Module 5 Intro
  72. Lesson 25: Safety Procedures
    1. Learning objectives
    2. 25.1 ESD Prevention
    3. 25.2 Equipment Grounding
    4. 25.3 Toxic Waste Handling
    5. 25.4 Personal Safety
  73. Lesson 26: Environmental Concerns
    1. Learning objectives
    2. 26.1 MSDS
    3. 26.2 Environmental Controls, Dust, and Debris
    4. 26.3 Power Concerns
  74. Lesson 27: Incident Response and Prohibited Content
    1. Learning objectives
    2. 27.1 Incident Response
    3. 27.2 Personally Identifiable Information (PII)
  75. Lesson 28: Communication and Professionalism
    1. Learning objectives
    2. 28.1 Communication Techniques
    3. 28.2 Professionalism
  76. CompTIA A+ 220-902: Summary
    1. Summary
  77. CompTIA A+ Troubleshooting Techniques by David L. Prowse
    1. Introduction
  78. Lesson 1. Introducing A+ Troubleshooting
    1. Learning Objectives
    2. 1.1: The CompTIA A+ Troubleshooting Process
    3. 1.2: Troubleshooting a Basic Power-Related Issue
  79. Lesson 2. Troubleshooting BIOS-Related Problems
    1. Learning Objectives
    2. 2.1: Defining the Purpose of the BIOS
    3. 2.2: Troubleshooting the BIOS Boot Order
    4. 2.3: Disabling Unnecessary Devices in the BIOS
    5. 2.4: Resetting and Flashing the BIOS
  80. Lesson 3. Understanding and Troubleshooting a RAID Array
    1. Learning Objectives
    2. 3.1: Understanding RAID Array Types
    3. 3.2: Identifying Common Issues Associated with RAID Arrays
  81. Lesson 4. Troubleshooting and Optimizing Windows System Performance
    1. Learning Objectives
    2. 4.1: Analyzing Windows System Performance
    3. 4.2: Defining Why Hardware Components and Windows Fail to Perform to Expectations
    4. 4.3: Using Windows Utilities (and Third-Party Utilities) to Increase System Performance
  82. Lesson 5. Resetting and Recovering Lost Passwords
    1. Learning Objectives
    2. 5.1: Password Basics
    3. 5.2: Using Windows to Reset a Password
    4. 5.3: Using Third-Party Tools to Recover a Password
  83. Lesson 6. Troubleshooting and Optimizing a SOHO Wireless Network
    1. Learning Objectives
    2. 6.1: Understanding Wireless Networking Basics
    3. 6.2: Optimizing and Securing a SOHO Wireless Network
    4. 6.3: Troubleshooting Common SOHO Router Issues and Dealing with Deprecated Technologies
  84. Lesson 7. Troubleshooting with ipconfig and ping
    1. Learning Objectives
    2. 7.1: Understanding Windows Command Prompt Basics
    3. 7.2: Analyzing a System with ipconfig
    4. 7.3: Modifying Network Settings in the GUI and with netsh
    5. 7.4: Testing a System with ping
  85. Lesson 8. Advanced Troubleshooting with ipconfig
    1. Learning Objectives
    2. 8.1: Analyzing a System with ipconfig
    3. 8.2: Configuring the Network Connection with ipconfig
    4. 8.3: Defining Other Reasons for DHCP Failure and Testing the System with Ping
  86. Lesson 9. Starting and Stopping Services in the GUI and the Command Prompt
    1. Learning Objectives
    2. 9.1: Understanding Windows Services
    3. 9.2: Troubleshooting a Windows Service with Services.msc
    4. 9.3: Troubleshooting a Windows Service in the Command Prompt
  87. Lesson 10. Repairing a Windows OS with System Recovery Options
    1. Learning Objectives
    2. 10.1: Using the Windows System Recovery Options Utility
    3. 10.2: Troubleshooting a Boot Issue
    4. 10.3: Troubleshooting a Boot Issue Part II
  88. Lesson 11. Repairing a Video Issue with Safe Mode
    1. Learning Objectives
    2. 11.1: Understanding the Advanced Boot Options in Windows
    3. 11.2: Using Safe Mode to Repair a Video Misconfiguration
  89. Lesson 12. Understanding and Troubleshooting the Sound System
    1. Learning Objectives
    2. 12.1: Understanding Sound in a Windows-Based Computer
    3. 12.2: Troubleshooting Hardware-Related Sound Issues
    4. 12.3: Troubleshooting Software-Related Sound Issues
  90. Lesson 13. Troubleshooting Basic Printer Configuration Problems
    1. Learning Objectives
    2. 13.1: Understanding Printing in Windows
    3. 13.2: Troubleshooting Printer Driver Problems
    4. 13.3: Troubleshooting Printer Configuration Issues
  91. Lesson 14. Repairing Common Laptop Hardware Failures
    1. Learning Objectives
    2. 14.1: Troubleshooting Laptop Power Issues
    3. 14.2: Troubleshooting a Laptop RAM Issue
    4. 14.3: Troubleshooting a Laptop Display Issue
  92. Lesson 15. Troubleshooting and Optimizing an Android-Based Device
    1. Learning Objectives
    2. 15.1: Troubleshooting Common Android Problems
    3. 15.2: Optimizing an Android Device
    4. 15.3: Resetting an Android Device
  93. Lesson 16. Troubleshooting Applications and Processes in Windows
    1. Learning Objectives
    2. 16.1: Disabling Troublesome Applications with msconfig
    3. 16.2: Ending Processes in the GUI and the Command Prompt
  94. Lesson 17. Troubleshooting with the Windows Firewall
    1. Learning Objectives
    2. 17.1: Understanding Firewall Technology
    3. 17.2: Blocking Applications with the Windows Firewall
    4. 17.3: Using the Windows Firewall with Advanced Security
  95. Lesson 18. Analyzing Sample A+ 220-802 Troubleshooting Questions
    1. Learning Objectives
    2. 18.1: Discussing Powerful Exam-Taking Techniques
    3. 18.2: Analyzing Typical A+ 220-802 Questions
    4. 18.3: Analyzing Typical A+ 220-802 Questions Part II
  96. CompTIA A+ Troubleshooting Techniques: Summary
    1. Summary

Product information

  • Title: Learning Path: CompTIA A+ 220-901 and 220-902 Certification
  • Author(s): David L. Prowse
  • Release date: May 2016
  • Publisher(s): Pearson IT Certification
  • ISBN: 0134510275