Introduction

This book is about a much-needed new breed of knowledge workers. Today’s knowledge worker, especially in the manufacturing industry, must be able to develop and deliver a rich set of action-oriented tools and procedures that help companies to transition from learning into action, so they can deal with the realities and challenges. In the process, knowledge workers must be able to tap into not only their corporate employees’ fact and observations, but also their hopes, fears, dreams, and feelings, so they can then use it to break the major obstacles to action that confront business professionals and organizations.

Chapter One, Challenges Faced by Knowledge Workers in the Global Economy, addresses the challenges knowledge workers face ...

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