Part III
Assessing Performance
© John Morgan and Martin Brenig-Jones
In this part …
Check to make sure that your work gets done well and that you’re meeting your customers’ requirements in the most effective and efficient way.
Manage your team better by utilising data collection to ensure that you have good data when you need it.
Grasp a five-step approach to ensure that you have an appropriate plan in place to collect data.
Gain a better understanding of sampling where you can achieve good analysis by using comparatively small amounts of representative data.
Decide how to best present and interpret your data after you have it with ...
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