10
IT Maturity
Information technology has been wonderfully successful in many ways. But those successes have extended its ambition without necessarily broadening its outlook.
John Seely Brown and Paul Duguid
The Social Life of Information, HBS Press, 2000, p. 14.
The author was working on a project for a multinational corporation that had just acquired factories in several locations and in the United States and China. All the plants had a similar product line, but their production planning and scheduling processes were extremely different. They had everything from spreadsheet-based ERP systems, to SAP and Oracle. The questions that the ...
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