Example 2: Defects Released to Production
Let’s say that we’re having problems with defective code being released to production.
- Lisa:
-
So what?
- Jim:
-
The defects make our customers angry!
- Lisa:
-
Why are defects released to production?
- Jim:
-
Because they aren’t properly tested before release.
- Lisa:
-
Why not?
...and so on. Here’s where we ended up:
Look at that, two reinforcing loops! Check out the red arrows.
Loop 1 (inner loop): Defects in the product ...
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