Book description
Today, with a kaleidoscope of disruptive forces affecting business transactions, the speed of commerce, and the ferocious level of competition for consumer loyalty and business survival—the cost of an enterprise’s faulty communication can literally make or break a product. This book is an introduction to concepts associated with Lean
methodologies and how these can be adopted to uncover waste and drive improvements in the interactions between participants in an organization. Lean Communication provides the reader with analyses and solutions that can help frontline teams in today’s global supply chains, which are characterized by inherent problems rooted in
time zone, language, and cultural differences.
Table of contents
- Frontcover
- Halftitle
- Title
- Copyright
- Abstract
- Content
- Acknowledgments
- Introduction
- Chapter 1: The Cost of Complexity: The Impact of Language, Culture and Distance on Operations
- Chapter 2: A Process Called Communication: An Opportunity for Waste in Our Daily Interactions
- Chapter 3: Acts of Unintended Communication: Our Actions and the Messages They Send
- Chapter 4: Continuous Improvement of the Communication Process: VSM, 5S, PDCA, and More
- Chapter 5: The Tip of the Tip of the Iceberg: Bringing the Issue to the Surface
- Chapter 6: A Leadership Challenge: Use Lean Thinking in Global Communication
- References
- Index
- Ad page
- Backcover
Product information
- Title: Lean Communication
- Author(s):
- Release date: July 2015
- Publisher(s): Business Expert Press
- ISBN: 9781631572395
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