Leading with Questions, 3rd Edition

Leading with Questions, 3rd Edition

by Michael J. Marquardt, Bob Tiede
Released April 2023
Publisher(s): Wiley
ISBN: 9781119912095

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Book description

A unique and powerful strategy for leading others

In this newly revised third edition of Leading with Questions, renowned global leadership consultants Michael Marquardt and Bob Tiede describe how to ask powerful questions that generate short-term and long-term results and success. They show you how effective leaders use questions to encourage participation and teamwork, foster creative thinking, empower others, create relationships with customers, and solve problems.

The authors offer step-by-step guidance on the process of learning the art of questioning and techniques—like active listening and follow-ups – you can use in myriad situations with individuals, teams, and entire organizations. You’ll also find:

  • The most recent research on how questions change people and companies for the better
  • Interviews with over 40 world-leading executives and managers from a wide variety of industries and regions
  • Concrete, hands-on strategies for generating short-term results and long-term change with questions

Perfect for managers, executives, and other business leaders, Leading with Questions will earn a place on the bookshelves of anyone interested in better engaging with and leading others.

Table of contents

  1. Cover
  2. Praise for Leading with Questions
  3. Title Page
  4. Copyright
  5. Introduction to the Third Edition
    1. Research on and with Leaders Who Lead with Questions
    2. What's New in the Third Edition?
    3. Key Aspects of Leading with Questions
    4. A New Level of Leadership
    5. Notes
  6. I: The Power of Questions
    1. 1 A Powerful But Underused Leadership Tool
      1. What Happens When Leaders Do Not Ask Questions
      2. Facing Reality
      3. Questions as the Ultimate Leadership Tool
      4. Great Questions Define Great Leaders
      5. Looking Ahead
      6. Notes
    2. 2 Benefits of a Questioning Culture
      1. What Is a Questioning Culture?
      2. Organizational Benefits of a Questioning Culture
      3. Individual Benefits of a Questioning Culture
      4. Looking Ahead
      5. Notes
  7. II: Asking Questions Effectively
    1. 3 Why We Have Trouble Asking Questions
      1. Our Desire to Protect Ourselves
      2. We Are Too Often in a Rush
      3. Lack of Skills in Asking Questions
      4. Corporate Cultures Can Discourage Questions
      5. Confronting Our Discomfort with Questions
      6. Notes
    2. 4 Asking the Right Questions
      1. Questions that Empower and Disempower
      2. Roots of Great Questions
      3. The Power of Might
      4. Types of Effective Questions
      5. Unhelpful Questions
      6. Finding Great Questions
      7. Notes
    3. 5 The Art of Asking Questions
      1. Judging versus Learning: The Mindset for Asking Questions
      2. Adopting a Learning Mindset
      3. How to Frame Questions
      4. Asking Positive Questions
      5. Timing for Questions
      6. Steps in the Questioning Process
      7. Sincere Listening and Learning
      8. Notes
    4. 6 Creating a Questioning Culture
      1. The Leader's Role in Shaping a Questioning Culture
      2. Start the Journey
      3. Notes
  8. III: A Guide for Leaders on When and How to Ask Powerful Questions
    1. 7 Using Questions in Leading People
      1. Building Relationships that Empower
      2. Managing Key Employee Interactions
      3. Notes
    2. 8 Using Questions to Build Teams
      1. Leading Teams as a Coach‐Questioner
      2. Encouraging Open Discussion and Debate
      3. Energizing Team Meetings
      4. Helping the Team Overcome Obstacles
      5. High‐Performing Teams Ask More Questions
      6. Notes
    3. 9 Using Questions to Solve Problems
      1. Technical and Adaptive Problems
      2. Gaining an Understanding of the Real Problem through Questions
      3. Questions as the Essence for Breakthrough Problem Solving
      4. The Powerful Questions Model
      5. Questions at Various Stages in Problem Solving
      6. Problem Solving via Questions and Dialogue
      7. Improving Questions while Problem Solving
      8. Getting Past No in Problem Solving
      9. What Enables a Group to Ask Questions When Solving Problems?
      10. Notes
    4. 10 Using Questions to Share Strategy and Create Change
      1. Using Questions to Bring Fresh Perspective
      2. Questioning Stakeholders Outside the Organization
      3. Developing Strategic Vision and Values
      4. Leading Organization Change
      5. Shaping the Mission Strategy with Questions
      6. Notes
  9. Conclusion: Becoming a Questioning Leader
    1. Asking Questions Changes Who We Are
    2. Becoming a Leader Who Asks Questions
    3. Leading in the Twenty‐First Century with Questions
    4. Notes
  10. Resource A: Biographies of Leaders Interviewed
  11. Resource B: Action Learning
    1. A Powerful Training Program for Developing Questioning Leaders
    2. How Action Learning Develops Questioning Leaders
    3. What Are the Essential Elements of Action Learning?
    4. How Does an Action Learning Program Work?
    5. How and Why Action Learning Develops Inquiry Leadership
    6. Questions First in Action Learning
    7. The Action Learning Coach as a Model of a Questioning Leader
    8. Notes
  12. Resource C: Resources on Organizations and Websites on Leading with Questions
    1. World Institute for Action Learning
    2. Inquiry Institute
    3. Leading with Questions Academy/PACE OD
    4. LeadingWithQuestions.com Blog
  13. About the Authors
    1. Michael J. Marquardt
    2. Bob Tiede
  14. Index
  15. End User License Agreement

Product information

  • Title: Leading with Questions, 3rd Edition
  • Author(s): Michael J. Marquardt, Bob Tiede
  • Release date: April 2023
  • Publisher(s): Wiley
  • ISBN: 9781119912095