Leading with Emotional Intelligence: Hands-On Strategies for Building Confident and Collaborative Star Performers

PREFACE

As a psychologist doing executive coaching, leadership development training, and consulting in organizations, I have found the research, concepts, and application of Emotional Intelligence (EI), also called Emotional Quotient (EQ), to be a powerful selling tool and validation for this important work. The additional knowledge sets of Social Intelligence, brain neuroscience, and “mindsight” have added intrigue and hard science to business performance. What CEO or organization doesn’t want more Star Performers—successful leaders—in their ranks? But as I began using the EI research and the Emotional Competence Inventory (ECI) tool, I identified a significant gap between the big concepts and how to apply them. Like you, leaders, managers, ...