Leading Change, With a New Preface by the Author

Contents

New Preface, November 2012

Preface

Part I. The Change Problem and Its Solution

1. Transforming Organizations: Why Firms Fail

2. Successful Change and the Force That Drives It

Part II. The Eight-Stage Process

3. Establishing a Sense of Urgency

4. Creating the Guiding Coalition

5. Developing a Vision and Strategy

6. Communicating the Change Vision

7. Empowering Employees for Broad-Based Action

8. Generating Short-Term Wins

9. Consolidating Gains and Producing More Change

10. Anchoring New Approaches in the Culture

Part III. Implications for the Twenty-First Century

11. The Organization of the Future

12. Leadership and Lifelong Learning

About the Author