Leadership Without Excuses: How to Create Accountability and High-Performance (Instead of Just Talking About It)

INTRODUCTION

There are three kinds of people. What sets them apart is how much they’re going to help you, their leader, deliver the business results on which you’ve staked your reputation.

Saints are always accountable. You can consistently rely on them to do the right things. To make smart choices. To follow through on commitments. To operate in compliance. And to do other things that are important to your organization’s performance and survival. Maybe the saints do these things because they are fundamentally great people. Or maybe they’re just the perfect fit—for the job, your team, and the organization. Regardless, saints make you look good as a leader (whether you deserve it or not). Unfortunately, saints comprise only a fraction of most ...