Leadership on the Line

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Orchestrate the Conflict

When you tackle a tough issue in any group, rest assured there will be conflict, either palpable or latent. That’s what makes a tough issue tough. For good reason, most people have a natural aversion to conflict in their families, communities, and organizations. You may need to put up with it on occasion, but your default mindset, like ours, is probably to limit conflict as much as possible. Indeed, many organizations are downright allergic to conflict, seeing it primarily as a source of danger, which it certainly can be. Conflicts can generate casualties. But deep conflicts, at their root, consist of differences in fervently held beliefs, and differences in perspective are the engine of human progress. ...