About the Authors
Greg Swartz is director of business technology development for PING Inc. leading new product introductions and innovations. Before joining PING, he was director of manufacturing for Conn-Selmer and director of consulting for Competitive Action Inc. He has led or facilitated the successful redesign of more than 20 business and manufacturing systems and has developed multiple lean enterprise training initiatives. He holds a bachelor’s degree in electrical engineering from the University of Evansville, Evansville, Indiana.
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