Technology alone is not enough. It’s technology married with the liberal arts, married with the humanities, that yields us the results that make our hearts sing.
—Steve Jobs, iconic digital leader (1955 to 2011)
The world is in the midst of a digital transformation that is transcending all industries. It is highlighted by two emerging trends that businesses are forced to adhere to:
• All firms are now technology firms, whether they acknowledge it or not. This is because upgrades and advances in business models rest on digital solutions, mainly software applications, either developed in-house or third-party tools, customized for bespoke value-added products and services.
• There is a reduced reliance on quantity of employees in favor ...
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