CHAPTER 6Encourage the Heart
WHEN JENNIFER NUTEFALL AND HER UNIVERSITY LIBRARY STAFF completed their five-year strategic plan in three years, she wanted to showcase the team’s accomplishments for public recognition. The library management group put together an application to the Association of College and Research Libraries, focusing on how they assessed their work, their engagement with the community, and how the organizational structure had transformed. They received an Excellence in Academic Libraries award, and, as Jennifer said, “It was a nice encapsulation of what we were able to achieve. Looking at it put together, it was really amazing.
“What’s great about this award,” Jennifer continued, “beyond a plaque and a modest financial reward ...
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