Once again, this book would not have been possible without the unwavering support and encouragement of Mr. Lee Pit Teong (Pote), the founder and CEO of iGroup and Business Expert Press (BEP). Mr. Lee is a true visionary and inspires me with his passion and entrepreneurial drive, especially during the pandemic when he acted with deliberate calm and bounded optimism. By demonstrating these qualities, he helps the employees to feel a sense of purpose, giving them hope that they can face the challenges ahead.
I would like to express my gratitude to the iGroup and BEP colleagues, Susan Peh, Sky Chen, and Charlene Kronstedt, for their assistance in getting the images and graphics for this book.
Finally, I would like to thank all clients, ...
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