Leadership in Action: Assessing Emotional Intelligence - A Talk with Cary Cherniss

Assessing Emotional Intelligence: A Talk with Cary Cherniss

John Alexander

EDITOR'S NOTE: Cary Cherniss is a professor of applied psychology at Rutgers University where he teaches the psychology of work and careers, community psychology, and the theoretical foundations of organizational development and planned change. He has long been interested in emotional intelligence—a set of personal and interpersonal competencies that determine how people manage their feelings, interact, and communicate—and how it works in leaders. Is emotional intelligence more important than IQ or technical skills in determining the success of leaders? How can emotional intelligence be measured, and how can people enhance their emotional intelligence? Those questions ...