Introduction
I WAS SPELLBOUND WATCHING THE FIRST PUBLIC DEMONSTRATION of the Lisa, Apple’s first computer with a graphical user interface (GUI). Steve Jobs had introduced the Lisa to journalists in New York City the week before, and his presentations had been electrifying. The event I attended in January 1983, which took place at the old New England Life Hall, was hosted by the Boston Computer Society, the world’s largest computer user group. Like many in the audience, I had been eagerly anticipating the arrival of this bold new technology that promised to bring us to the cusp of a new age of computing.
What I did not know then was that, behind his charisma and bravado, Jobs was deeply conflicted and struggling on multiple levels. He had been ...
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