Acknowledgments
I wish to extend my gratitude to the following individuals for their suggestions and encouragement in the preparation, review, and editing of this book:
Nila Betof, PhD, partner and chief operating officer of the Leaders Edge, whose ongoing support and ideas solidified my commitment to write this book.
Tora Estep, a senior associate editor with ASTD Press. Tora's final editing and management of the process from proofs through publication and distribution enabled the project to cross the finish line on time and in a high-quality manner. Her guidance in the final stages of the editing process has been invaluable to me.
Alfred Imhoff, who provided superb copy-editing that came just at the right time and helped me to complete ...
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