Lead With AI

Index

Algorithmic modelling, 15–17

vs. data modelling, 17–18

Anonymization, 144

Artificial intelligence (AI), 6–8, 11–12

algorithms, 141–142

in business operations, 16, 73

customer service bots, 124–125

design, 10

ethics in business, 4, 31, 35, 69, 87–88, 140, 142–143

leadership, 10, 153

solutions in business, 45, 48–49, 75, 77, 85–86, 115–116

strategy, 13, 15–18, 74–75, 82–87, 90–91, 112, 120–121, 153–154

triage, 90–91

See also Machine learning

Autocomplete, 127–128, 145

Automation, 63–66

objectives for, 66–67

potential of, 67–68

and prediction, 69–72

Bayesian Improved Surname and Geocoding (BISG), 138

Black box, 16

Bravery, 150

Buolamwini, J., 136

Cambridge Analytica scandal, 143

Car insurance, 123

ChatGPT, 53–54, 57–60, 103, 107–109, 127